Rather, report it and visit from your mobile device or computer for tracking and additional resources.įor more information about these services and other products, please visit USPS TEXT TRACKING FAQs: If you suspect the text message you have received is suspicious but are expecting a parcel, please do not click on any links. So, if you did not initiate the tracking request for a specific package directly from USPS and it contains a link: don’t click the link! USPS does not charge for these services! USPS will not send customers text messages or e-mails without a customer first requesting the service with a tracking number, and it will NOT contain a link. The Postal Service offers free tools to track specific packages, but customers are required to either register online, or initiate a text message, and provide a tracking number. This information is used to carry out other crimes, such as financial fraud. The criminals want to receive personally identifiable information (PII) about the victim such as: account usernames and passwords, Social Security number, date of birth, credit and debit card numbers, personal identification numbers (PINs), or other sensitive information. USPS utilizes the 5-digit short codes to send and receive SMS to and from mobile phones.

These scammers often attempt to disguise themselves as a government agency, bank, or other company to lend legitimacy to their claims. Victims will typically receive a deceptive text message that is intended to lure the recipient into providing their personal or financial information. Smishing is a form of phishing that involves a text message or phone number. Have you received unsolicited mobile text messages with an unfamiliar or strange web link that indicates a USPS delivery requires a response from you? If you never signed up for a USPS tracking request for a specific package, then don’t click the link! This type of text message is a scam called smishing.

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